1. Please check if the battery is installed with the correct polarity. 2. Make sure the power switch is set to "ON". 3. The battery might be dead.
Q2
How to wake up the mouse?
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Powers down after 10 minutes of idle and requires a click to wake up.
Q3
Is this mouse silent?
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This mouse makes a crisp "Click" sound during use.
Q4
Why does my wireless mouse occasionally disconnect?
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1. Low battery power. 2. The mouse is too far from the computer. 3. There is significant wireless interference around, leading to an unstable signal.
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Please open the battery cover; the receiver is stored underneath the battery compartment.
Q6
What are the dimensions and weight of this mouse?
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This mouse is light-weight, with L 4.3 inches, W 2.6 inches, H 1.5 inches, and a weight of 1.9 oz (55g).
Q7
When the mouse responds slowly, has delays, or lacks precision, please follow these steps to re-pair it
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1. Insert the batteries into the mouse, switch it to the "NO" position to power it on.
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2. Plug in the mouse receiver to computer, then press and hold both the left and right mouse buttons simultaneously.
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3. Place the mouse within 20 cm of the receiver and wait for 3–5 seconds until pairing is complete. Your mouse will then be successfully paired with the receiver and ready for normal use.